At the first prompt, you must supply the custom path in the chart below.Ĥ. During the installation, you will be prompted twice for installation directories. Anti-Virus software must be disabled during the installation.įor eDP 7.1.2 through 7.1.5 this installer is called - "jrockit-jdk1.6.0_31-R28.2.3-4.1.0-windows-ia32.exe"įor eDP 8.x and later this installer is called - "jdk-XuXX-windows-i586.exe"ģ. Each installation must be run as an Administrator account. The JDK folder contains a 32 bit and 64 bit installer. Step Three - Installing the correct version of Javaġ. Once the server is rebooted, log back into Windows with an Administrator account. Navigate to the Windows Control Panel and uninstall all instances of Java - afterwards a reboot of the server will be required.Ħ. Within the Windows Services Console, temporarily set all services that start with ESA to "disabled".ĥ. Stop eDP services with Option 3 in the Clearwell Utility.Ĥ. Verify that there are no eDP jobs running and no users logged in (if possible).ģ. Log into the eDP server with an Administrator accountĢ. If running a distributed architecture environment, this must be repeated on all servers but can be done concurrentlyġ. Step Two - Remove the incorrect version of Java The Veritas_eDiscovery_Platform_Installer_X.X_Full.ZIP downloaded in step 1 will contain the JDKs in the \packages\JDK folder. Visit the Veritas Portal and download the version of eDP installed in your environment.Ģ.
Step One - Download the correct version of Java for your version of eDPġ.
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